Step 'n Wash has the expertise and experience to support your multi-location rollout.

Since 2007, Step 'n Wash has been the trusted choice for improving accessibility in public and commercial restrooms.

We've supported multi-location rollouts that range from dozens to thousands of locations. We offer:

  • Zero-friction logistics
  • Dedicated rollout support
  • A direct, highly visible win for customer experience & accessibility

Jump ahead to see our resources for:

  • Architects, designers, and real estate teams
  • Facilities & operations teams
  • Safety & compliance teams
  • Procurement & logistics teams
  • Accessibility, inclusion, and belonging teams
Contact us

Ready to discuss a pilot program? Have questions?

Fill out our intake form and a member of our leadership team will follow up within 24 hours.

Step 'n Wash model 975 in use by a smiling child

Step 'n Wash has supported multi-location rollouts for brands like:

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Zero-Friction Logistics

Domestic Reliability

Step 'n Wash products are manufactured and shipped from Grand Rapids, Michigan, which means:

  • 2-3 day ground and LTL shipping to most of the continental US
  • No surprise tariffs, duties, or customs delays

Proven at Scale

Step 'n Wash has supported large-scale rollouts to Target, Home Depot, Darden Restaurants, Sheetz, and more. We're comfortable handling full-fleet rollouts, phased rollouts, and remodel programs.

Logistics & Labor Agnostic

We adapt to your infrastructure, not the other way around.

  • Logistics: ship direct-to-location or central distribution
  • Labor: easy handoffs to in-house techs or third-party installers
  • Procurement: direct or through your preferred distributor
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Step 'n Wash has the scale to support your rollout and the flexibility to adapt to your process.

Dedicated Rollout Support

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Direct Access to Leadership

During the rollout, your team will have direct access to an assigned member of the Step 'n Wash leadership team for logistics, installation support, and troubleshooting. No generic inboxes. No 1-800 call centers. Real-time support from decision makers.

Installation Verification

Step 'n Wash is simple to install, but to cut down on site visits and to ensure installation compliance, we can enable our Verified Install Portal.

  • Process: installers upload photos and a 10-second video for each installation
  • QC:  our team reviews every submission to ensure units are secure and properly placed
  • Reporting: your team receives periodic updates and near real-time alerts for any flagged issues

Installation Hotline

For larger-scale rollouts, Step 'n Wash can stand up a 24-hour installation hotline to support installers.

A Highly Visible Win

Needed by some. Helpful to all.

Step 'n Wash provides a must-have accommodation for certain guests, such as those with dwarfism or parents who are physically unable to lift their child to the sink. It's also a nice-to-have amenity for anyone with children, and it doesn't reduce the usability of bathrooms for average-height customers.

Turnkey Comms Kit

The Step 'n Wash team can provide a "PR win in a box" for your communications team. Typical assets include:

  • Draft press release
  • Draft blog post
  • FAQs for media
  • Social media assets
  • Huddle card / memo for site-level leaders
  • Photography / videography shot list
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CASE STUDY

Target trials and rolls out accessible handwashing nationwide

Target is deeply committed to inclusivity and enhanced customer experiences. As part of this commitment, they wanted to make sure that all their customers could wash their hands properly.

After a very successful trial in 5 pilot locations, Target installed Step ‘n Wash step stools in all of their stores across the US.

Download the case study

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Curious what your guests are saying?

"I am the mom of a preschooler but I have a disability that requires me to use a wheelchair most of the time. Lifting him to wash his hands is difficult for me!

I really appreciate when stores have Step 'n Wash. It makes me and my son feel accommodated."

- Robyn M., Tampa, FL

"My child is fully capable of washing his hands on his own but he can never reach the sink to do so.

I have to lift and hold him or set him down on top of the counter because I cannot physically maintain the strength to hold him, especially while pregnant."

- Andi S., Montgomery, AL

"I’m a twin mom with 35 lb toddlers. It’s not easy! These retractable step stools make me relieved when I see them. It's one less struggle in a hectic day."

- Jennifer R., Grand Rapids, MI

"My grandson loves to do things by himself when we are out and about, but washing his hands is really difficult - he's short, and I have weak arms and walk with a cane.

These Step 'n Wash step stools are great because they helps us not get soaked during our potty breaks."

- Vicki M., Chicago, IL

"My six-year-old is too big for me to lift to the counter but too small to reach the water on her own!

Step 'n Wash makes it so much easier for us to get her hands clean!"

- Shirlee M., Atlanta, GA

"I can’t show him how to wash up by himself if my hands are full holding him."

- Brent R., Dallas, TX

Ready to discuss a pilot program? Have questions?

Fill out our intake form and a member of our leadership team will follow up within 24 hours.