FAQs
Step 'n Wash is manufactured in the United States of America using American-made components.
Step 'n Wash is manufactured in the United States of America using American-made components.
- The primary difference is visual: stainless steel has a shiny finish, and powder coated steel has a matte finish
- Both models carry the same warranty and offer the same safety features
- The primary difference is visual: stainless steel has a shiny finish, and powder coated steel has a matte finish
- Both models carry the same warranty and offer the same safety features
Each step weighs 18 pounds
Each step weighs 18 pounds
20" x 15" x 9"
20" x 15" x 9"
24 steps
24 steps
- Most of our customers install Step 'n Wash in about 10 minutes using their existing facilities or maintenance staff
- We provide floor anchors that are installed into the concrete subfloor, and our steps are affixed to the anchors
For more information, visit our installation page.
- Most of our customers install Step 'n Wash in about 10 minutes using their existing facilities or maintenance staff
- We provide floor anchors that are installed into the concrete subfloor, and our steps are affixed to the anchors
For more information, visit our installation page.
- Since Step 'n Wash will impede wheelchair access for the sink where it is installed, we strongly recommend to our customers that they only utilize Step 'n Wash in bathrooms with two or more sinks so they remain in compliance with ADA regulations
- Step 'n Wash requires a concrete subfloor for the installation anchors
For more information, visit our installation page.
- Since Step 'n Wash will impede wheelchair access for the sink where it is installed, we strongly recommend to our customers that they only utilize Step 'n Wash in bathrooms with two or more sinks so they remain in compliance with ADA regulations
- Step 'n Wash requires a concrete subfloor for the installation anchors
For more information, visit our installation page.
- We do not offer installation services, but most of our customers install Step 'n Wash themselves in about 10 minutes
- For larger scale roll outs, we have relationships with national imaging groups who can handle your project
For more information, visit our installation page.
- We do not offer installation services, but most of our customers install Step 'n Wash themselves in about 10 minutes
- For larger scale roll outs, we have relationships with national imaging groups who can handle your project
For more information, visit our installation page.
Yes. Every step ships with the hardware needed for installation.
For more information, visit our installation page.
Yes. Every step ships with the hardware needed for installation.
For more information, visit our installation page.
- Step 'n Wash is not required by ADA code
- As long as Step 'n Wash is installed in a restroom with two or more sinks, or the facility has a separate ADA-accessible restroom without Step 'n Wash, facilities will remain in compliance with ADA regulations
- Step 'n Wash is not required by ADA code
- As long as Step 'n Wash is installed in a restroom with two or more sinks, or the facility has a separate ADA-accessible restroom without Step 'n Wash, facilities will remain in compliance with ADA regulations
No. A concealed gas spring provides controlled lowering and automatic retraction, which keeps the step out of the way when not in use.
No. A concealed gas spring provides controlled lowering and automatic retraction, which keeps the step out of the way when not in use.
Safety is one of our core values. Visit our safety page to learn more about the numerous safety features of Step 'n Wash.
Safety is one of our core values. Visit our safety page to learn more about the numerous safety features of Step 'n Wash.
Step 'n Wash can support up to 800 pounds.
Step 'n Wash can support up to 800 pounds.
- Aside from regular cleaning and inspections, Step 'n Wash doesn't require regular maintenance
- The gas spring is rated for about 10,000 cycles, which typically equates to ~2-3 years. Replacing the gas spring takes about 5 minutes and only requires a screwdriver
- Aside from regular cleaning and inspections, Step 'n Wash doesn't require regular maintenance
- The gas spring is rated for about 10,000 cycles, which typically equates to ~2-3 years. Replacing the gas spring takes about 5 minutes and only requires a screwdriver
The gas spring is rated for about 10,000 cycles, which typically equates to ~2-3 years. Replacing the gas spring takes about 5 minutes and only requires a screwdriver.
Click here to watch a tutorial on replacing the gas spring in your Step 'n Wash.
The gas spring is rated for about 10,000 cycles, which typically equates to ~2-3 years. Replacing the gas spring takes about 5 minutes and only requires a screwdriver.
Click here to watch a tutorial on replacing the gas spring in your Step 'n Wash.
Any stainless steel cleaner is safe to use on Step 'n Wash, and you can use a mild household soap or cleaner to clean the rubber tread and product label.
Any stainless steel cleaner is safe to use on Step 'n Wash, and you can use a mild household soap or cleaner to clean the rubber tread and product label.
You can order replacement parts for your Step 'n Wash by clicking here.
You can order replacement parts for your Step 'n Wash by clicking here.
Still have questions?
Give us a call at (770) 677-4000 or click the button below to fill out a contact form.
