Care & Maintenance
Ensure your Step ‘n Wash is in good working order for your visitors. By performing regular maintenance and replacing certain parts when needed, your Step ‘n Wash can last for many years to come. Use the checklist below to ensure your Step 'n Wash is safe, clean, and well-maintained.
Order replacement parts
Easy to clean.
Simply wipe the step down with your normal cleaning supplies.
Easy to clean around.
The side supports are specifically designed to allow commercial mops to clean between, and the new anchor shields prevent floor anchors from trapping mop fibers and debris.
Easy to maintain.
Replace the non-slip tread every 2-3 years. If you have an older model, replace the gas spring every 2-3 years, too. That's it.
"It's about as 'set it and forget it' as any fixture in our facility."
- Retail Facility Manager
Keeping Step 'n Wash in top condition
Daily
Your cleaning team can easily include Step ‘n Wash in their daily cleaning schedule. The brushed stainless steel surfaces can be cleaned with most commercial cleaning products, and stainless steel cleaners can give it that like-new shine. A mild cleaner or soap can be used on the non-slip tread.
Weekly
Check that the step is functioning properly at least once a week.
Pull it down and check that it stops in a horizontal position. Test the floor anchors to ensure nothing is loose. If the step does not retract as it should, uninstall the unit and replace the spring.
If the non-slip tread or label start to show signs of wear and tear, they should be replaced too.
Longer term
You will typically only need to replace the non-slip tread every 2-3 years, depending on use and abuse.
If you have an older Step 'n Wash model, you will typically need to replace the gas spring every 2-3 years to ensure the unit continues to self-retract.
Using an older model? Download the legacy care & maintenance guide for Step 'n Wash units utilizing a gas spring.
Remove the height requirements from your sinks in less than a week.
Most orders ship within 1 business day, and installation only takes about 15 minutes.
For orders over 100 units or to purchase with an invoice or PO, contact us.