How to replace the gas spring on a Step 'n Wash

If your Step 'n Wash no longer self-retracts, or it is stuck in the "down" position, it is time to replace the gas spring inside your Step 'n Wash. The gas inside of the gas springs (often called shocks or struts) expires after 2-3 years of use.

First, reach out to our team to order replacement gas springs. You can reach out team by emailing or calling (770) 677-4000.

Click here to download replacement instructions.

Watch the video below to learn how to replace your gas springs:


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