Customer Convenience
  • Step ‘n Wash is a natural extension of a facilities customer service commitment
  • Enhances overall guest experience
  • Easy and cost-effective way to provide patrons with multi-height lavatories
  • Generates goodwill
  • Enables any existing lavatory to become accessible by both adults and children
  • Increases cycle time and reduces restroom wait times
  • Provides little people with the added height necessary to safely reach public restroom lavatories

As with changing tables that have become a standard customer convenience, Step ‘n Wash provides customer convenience for hand-washing for children between the ages of 2 and 6.

  • Many of the facilities that have installed Step ‘n Wash have found that because Step ‘n Wash serves a broader age range, the customer service value of Step ‘n Wash is greater than that of a changing table. Having to lift a 30 or 40 pound child up over the edge of a lavatory can be more strenuous than finding a flat surface on which to change an infant.
  • Today’s parent is more educated and informed about the benefits of hand-washing and they are pushing to instill good hand-washing practices in their children.
  • Customer Throughput – for facilities that experience spikes in restroom usage, Step ‘n Wash reduces patron wait times thus achieving higher customer throughput.
  • Facilities with a dedicated children’s lavatory have found that by adding a Step ‘n Wash to their restrooms they have been able to increase cycle times and reduce restroom wait times.
  • These same facilities have also found that their dedicated children’s lavatory does not adequately serve the needs of all young children.
  • While family and companion restrooms communicate a commitment to contemporary family life-styles, facility managers are aware that these restrooms are often occupied. Installing Step ’n Wash in your primary restrooms cost effectively extends the customer convenience provided to families by enabling the lavatories in the primary restrooms to be comfortably used by children. A family restroom is a significant investment and they have gained popularity because of customers appreciation of them. However, it is an under-met expectation when they are found to be occupied. Step ‘n Wash ensures that your customers enjoy the family friendly experience that you have invested in creating.
  • A trip to a public restroom can be one of the most challenging aspects of daily life for a little person. Step ‘n Wash has proven to be an invaluable innovation for little people.


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